Error Message: Could Not Start Print Job

Error Message: Could Not Start Print Job

The information in this article applies to: 

       Microsoft Windows 95 

       SYMPTOMS

       	
	When you try to send a fax by printing to the Microsoft Fax 
	service, you may receive one of the following error messages: 

	Could Not Start Print Job. 
	Windows cannot print due to a problem with the current printer setup. 

       	If you attempt to fax a test page by clicking the Print Test Page
	button on the Microsoft Fax Properties dialog, you may receive the
       	following error message: 

		Windows was unable to print the test page. Would you like to 
		begin troubleshooting now? 

       CAUSE

	One or more of the files required by the Microsoft Fax printer 
	driver may be missing or damaged. 

       RESOLUTION

       To resolve this problem, follow these steps: 

         1.Click the Start button, point to Settings, and then click Printers. 

         2.Use the right mouse button to click Microsoft Fax, and then
	  click Delete on the menu that appears. 

         3.Close the Printers folder. 

         4.Click the Start button, point to Find, and then click Files Or Folders. 

         5.Type "awadpr32.exe" (without quotation marks) in the Named
	  box, and then click Find Now. 

         6.Double-click the Awadpr32.exe file in the results box. 

            MORE INFORMATION

       The "Could not start print job" error message can also occur if
       the Wpsuni.drv file is damaged. To resolve this issue, follow these
       steps: 

         1.Click Start, point to Settings, click Control Panel, and then
	  double- click Add/Remove Programs. 

         2.Click the Windows Setup tab. 

         3.Click the Microsoft Fax check box to clear it, and then click OK.
	  When you are prompted to restart your computer, do so. 

         4.Type the following line at a command prompt, and then press
	    ENTER: 

                  ren c:\windows\system\wpsuni.drv wpsuni.old

         5.In Control Panel, double-click Add/Remove Programs. 

         6.Click the Windows Setup tab. 

         7.Click the Microsoft Fax check box to select it, and then
	  click OK. When you are prompted to restart your computer, do so.