281.COM Cares about your personal information!

 

PRIVACY STATEMENT

Your privacy is important to us. We want you to feel comfortable using 281.COM services. Because we gather certain types of information about the users of 281.COM's services, we feel you should fully understand what information we gather and how we use that information. 281.COM staff are required to familiarize themselves with this privacy policy.

What Information Does 281.COM Gather?

When you register for a 281.COM service, 281.COM obtains contact information, such as your name, address, and phone number, as well as payment information, such as your credit card number. When you use 281.COM's service, our systems record information about your session, such as the dates and times of use, and the specific Internet address assigned to you. 281.COM also tracks requests you make for information on 281.COM's products and services, and responses you provide to 281.COM surveys. Finally, 281.COM keeps records of your payment history and communications you have with 281.COM's support team. Except in extraordinary circumstances, 281.COM does not keep track of what sites you visit when you are using the service.

What Does 281.COM Do With This Information?

281.COM uses the information it gathers in order to provide you with the best online experience possible. As you might expect, contact information is used to contact you concerning your account and our company. Payment information is used to validate your identity and to bill you for the services and products you order. Information on your online sessions is used to allocate system resources and to ensure compliance with 281.COM's Acceptable Use Policy. Information on your communications with 281.COM's support team is used to address the issues raised by your communications. In addition, 281.COM regularly sends out mailings regarding the operation of its service and other goods and services that it believes may be of interest to you. 281.COM reserves the right, however, to send bulletins and other important information regarding the service at its discretion.

Does 281.COM Share Subscriber Information With Third Parties?

281.COM will not share or disclose information regarding its subscribers except (i) when we receive legal process such as a court order; (ii) when reasonably necessary to protect the company's rights or property; (iii) in emergencies where someone's safety is at risk; or (iv) when such information is necessary to provide quality service through a 281.COM partner or vendor.

You should be aware, however, that any information that you disclose in a public space such as a chat room, bulletin board, or other public web forum is freely available to anyone else visiting that space. 281.COM cannot safeguard any personally identifiable information you disclose in these locations, nor can it ensure that information you voluntarily supply to third parties remains private. Please review the privacy policies of third party sites you frequent to ensure that your privacy preferences are respected.

How Can I Correct or Update the Information?

To request a copy of the contact 281.COM has on your account, send an e-mail request to 281.COM Account Manager.  You may correct that information as appropriate by returning a message to the same address. Please keep in mind that under 281.COM's Acceptable Use Policy, subscribers are required to provide 281.COM with current contact and billing information. 281.COM may require a copy of a government issued form of identification before disclosing billing information or before making changes to the billing or contact information on an account.

Changes to This Policy and Questions About Privacy

281.COM reserves the right to make changes to this policy. Those changes will become effective immediately. If you have any questions about this privacy policy, please send them via e-mail to 281.COM Account Manager.
 

By Tim Moczygemba, Moxie Services Inc.
Copyright © 2006  281 Communications Inc. All rights reserved.
Revised: September 11, 2006 .